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Osama Jenana

4 systems · 2024 — Present

AI assistants & LLM integration

Conversational assistants and speech pipelines placed behind a provider interface, so the model is a swappable adapter rather than a dependency — with the slow, expensive calls moved onto queues.

The systems behind it

  • 2026 — Present

    Omnichannel AI Assistant

    One webhook, one app, every channel — WhatsApp, Messenger and Instagram

    An automated reply system serving every page and every WhatsApp number a company owns from a single deployment. The AI layer is abstracted behind a provider interface, so the model can be swapped without touching conversation logic — and the Meta app-review surface (privacy policy, terms, data deletion) ships with it.

    Role: Sole engineer — AI abstraction, channel routing and Meta review

    Node.jsExpressOpenAI SDKMeta Graph APIWhatsApp Cloud APIInstagram Messaging
  • 2024 — Present

    Multi-Tenant WhatsApp Messaging Platform

    Campaigns, scheduling and AI replies across many client accounts

    A messaging platform serving multiple client accounts from one deployment: webhook ingestion, template management, scheduled jobs, an AI chat service, push notifications and invoice generation.

    Role: Backend engineer

    Node.jsExpressMongoDBAgendaFirebaseOneSignalSendGrid
  • 2024 — 2025

    Real-Time Voice Translation

    Speech in, translated speech out — with the slow parts pushed off the request

    A Python speech service handles recognition and translation while a Laravel control plane manages speakers, subscriptions and quotas. Everything expensive runs through Redis-backed queues, so a slow model response never blocks a request — the same asynchronous pattern that carries the translation workload on the Bulum platform.

    Role: Full-stack — speech service, queueing model and admin control plane

    FastAPIOpenAISpeechRecognitionPyAudioNumPyLaravelRedis queues
  • 2024 — 2025

    Bulum Platform

    Social platform with a queue-driven translation pipeline

    Real-time voice processing and multi-language support built on Redis-backed queues, so heavy translation work runs asynchronously instead of holding requests open.

    Role: Backend and infrastructure

    LaravelRedisQueue workersTranslation APIREST API

Describe the problem, not the solution

The most useful first message is what is going wrong and what it costs you. I will tell you honestly whether I am the right person for it.